Today I received the following error message while using Smartftp:
“No connection could be made because the target machine actively refused it”
Upon doing some research I found out that my firewall ( Comodo ) was stopping the outgoing connection.
I simply went into Comodo and added smartfp as a trusted application and that solved the problem.
If you are experiencing the same problem try one of the following:
1. disable your firewall software completely and try to login again.
If you are able to login now enable your firewall and add smartftp as a trusted application in your firewall software
2. If step one didn’t solve the issue double check the ftp username/password/port entered
If you believe all your information is correct contact your web hosting company tech support.